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Welcome to the website of the
45th ICCA Congress & Exhibition
incorporating the ICCA General Assembly
Rhodes, Greece 28 October - 1 November 2006
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Presentations Monday 30 October
Please find below an overview of the education sessions, you can download the presentations to your computer or memory stick by clicking on the session title or in the case of more speakers per session on the name of the speaker.
11.00-12.30: Education Sessions:
1. The Global Telecoms Industry supported by CIM - Conference & Incentive Management, T&M Media
Malcolm H. Ross, Merlin Consulting Ltd., Malta
Moderator: Kerstin Hoffman, CIM - Conference & Incentive Management, T&M Media, Germany
2. Overview of the International Association Meetings Market
Robin Lokerman, MCI (INCON Group), Belgium
Ross Robinson, Robinson Consultants, Canada
3. Memory Edge: Building Total Recall
Bob Gray CSP, Memory Edge, Canada
14.00-15.30: Plenary Session:
"The ICCA Delphic Oracle"
Moderator: George Parker, Spiderworks BV, Netherlands
Panel:
Jurriaen Sleijster, MCI (INCON Group), Switzerland
Mary Power, Convention Industry Council, USA
Aloysius Arlando, Singapore Exhibition & Convention Bureau, Singapore
Christian Mutschlechner, Vienna Convention Bureau, Austria
No presentation during this session
16.00-17.30: Discussion Forums:
1. Running a Small Private Company in the Meetings Industry: Challenges and Opportunities
Moderator: Gary Grimmer, Gary Grimmer & Company, Australia
2. Disability Issues
Pete Kercher, European Institute for Design & Disability (EIDD), Italy
Moderator: Jill Henry, Sarawak Convention Bureau, Malaysia
3. Bidding Masterclass
Malcolm H. Ross, Merlin Consulting Ltd., Malta
4. Going Green? What impact are environmental issues going to play in the meetings industry?
Joint moderators: Leigh Harry, Melbourne Exhibition & Convention Centre, Australia, & Eric Rymer, The Right Solution, United Kingdom
5. Risk Management
Simon Hamm, William Angliss Institute of TAFE, Australia
Panel: Mark Blair, Insurex Expo-Sure, United Kingdom
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Presentations Tuesday 31 October
07.45-08.45: Breakfast Session:
Advanced Memory Techniques Workshop
Bob Gray CSP, Memory Edge, Canada
10.45-11.45: Skills and Techniques Workshops:
1. Networking Skills
Ross Robinson, Robinson Consutling, Canada
2. Creativity
George Parker, Spiderworks BV, Netherlands
No presentation during this session
Click here to download the 'Creative Log'
3. Identifying and Dealing With Bogus Clients and Freeloaders
Niki Clarke, International Conference Research, Inc., USA
Martin Kinna, Convention Partnership Ltd., United Kingdom
4. Introduction to the AC Forum
Christian Mutschlechner, Vienna Convention Bureau, Austria
Richard Holmes, International League Against Epilepsy, Ireland
5. Branding Case Study: Ireland
John Rafferty, Failte Ireland, Ireland
6. Power & Profile
Tom Hulton, International Meeting Venues, United Kingdom
7. Sponsorship of Events
Franziska Kaltenegger, International Conference Services Ltd., Canada
8. Dealing Effectively With the Press
Martin Lewis, CAT Publications, United Kingdom
14.30-16.00: Education Sessions:
1. Principles of Creating New Events
Paul Cunningham, IIMC International Information Management Corporation Ltd., Ireland
Moderator: Vanessa Cotton, ExCeL, United Kingdom
2. Survival of the Fittest? Four Decades of PCO Evoloution and Future Challenges for Meetings Industry Professionals
Dan Rivlin, Kenes International, Switzerland
Jorge Castex, ICS Congresos Internacionales S.A., Argentina
Barrie Markey, ICMS Pty Ltd., Australia
Moderator: Laure Mouton, Ex-Director, Palais des Congrès de Paris (retired Summer 2006 after 3 decades of dealing with PCO's!)
3. "Sleeping with the Devil": Public/Private Partnerships in Major Capital Projects
Larry Oltmanns, Leo A Daly, USA
Panel:
Leigh Harry, Melbourne Convention & Exhibition Centre, Australia
Peter Brokenshire, Kuala Lumpur Convention Centre, Malaysia
Steve Piper, Brighton Centre, United Kingdom
4. Strategic Account Management: Concepts and Implementation Issues for CEOs and other Senior Executives
John Parke, Leadership Synergies, USA
Account Action Plan Form
16.30-18.00: Plenary Sessions:
Medical Meetings in the Spotlight
Chatshow format, hosted by Carol Krugman, The George P. Johnson Company, USA supported by ICCA Category E
Guests:
Isabel Bardinet, European Society of Cardiology, France
Peter Rand, Zibrant, United Kingdom
Lewis Miller, Wentz Miller & Associates, LLC, USA
Anna Frick, AstraZeneca, representing International Pharmaceutical Congress Advisory Association (IPCAA)
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Presentations Wednesday 1 November
07.45-08.45: Breakfast Session:
Advanced Memory Techniques Workshop
Bob Gray CSP, Memory Edge, Canada
09.00-10.30: Plenary Session & Keynote Address – “The Copenhagen Lecture”:
New Orleans – When the Levee Breaks
The Keynote “Copenhagen Lecture” is so named in recognition of the generous financial support from Danish ICCA members linked with the 2002 ICCA Congress.
Kitty Ratcliffe, past Executive Vice President, New Orleans Metropolitan Convention & Visitors Bureau, USA (now President, St. Louis Convention & Visitors Commission, USA
11.00-12.30: Discussion Forums:
1. Strategic Account Management: concepts and implementation issues for CEO's and other senior executives
John Parke, Leadership Synergies, USA
2. Procurement and Standardisation
Peter Rand, Zibrant, United Kingdom
Mary Power, Convention Industry Council, USA
3. HR and Personnel Issues
Moderator: Henrik von Arnold, Göteborg Convention Bureau, Sweden
4. Dealing with Local Universities and Medical Institutions
Moderator: Allan de Jong, Conference & Accommodation at the University of British Columbia, Canada
5. "Culture" as a Marketing Tool
Moderator: Walter Straub, Hofburg Congress Center & Redoutensäle Vienna, Austria
Table Leaders:
Airy Garrigosa, Barcelona Convention Bureau, Spain
Francesca Manzani, Newtours, Italy
Mark Taylor, Barbican Centre, United Kingdom
Niki Breisach, Grazer Congress, Convention Center Graz
Pauls Gusts, Via Riga, Latvia
14.00-15.30: Education Sessions:
1. Technology: Tools for the Future
Corbin Ball, Corbin Ball Associates, USA
2. How Corporate Events are Evolving
Luca Favetta, SAP SA, Switzerland (presentation available to congress attendees only - please contact Jill Harrison (jill@icca.nl) for a copy)
Damian Hutt, Informa, United Kingdom
Moderator:
Patrick Delaney, Ovation Group (INCON Group), Ireland
3. European Trends and Predictions
Andreas Reiter, ZTB Zukunft & Trends, Austria
4. Latest Asian Trends and Predictions
Paul Woodward, Business Strategies Group, Hong Kong
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