Registration Information Online registration is no longer available! The On-site registration fees have gone into effect and you can now only register by dowloading a registration form. To download a registration form please click here. You can fax your completed form back to ICCA Head Office or you can send a scan of your completed form to the Events Department Registration for the Congress is open. To qualify for the early registration fee, you must register online by Friday 18 September 2009. Registration online will automatically “cut-off” at midnight Amsterdam time on Friday 18 September 2009. After this date, the system will automatically charge you the late fee.  Registration Fees (excluding 20% Italian VAT) If you register on or after Saturday 24 October 2009, we will not be able to include you in the networking guide.     Early Registration   Late  Registration   On-site Registration     Up to and including 18 September 2009 On & after 19 September up to & including 23 October 2009   On & after 24 October 2009   Member delegate   €790   €890   €1090   Member co-delegate   €690   €790   €990   Observer   By invitation only. Contact ICCA Head Office   Accompanying guest   €320   €320   €370   Children age 3-15   €150   €150   €200 Please note that for all the registration fees stated above 20% Italian VAT applies.    Member delegate A member delegate is the first person from an ICCA member company to register for the event. Member co-delegate A member co-delegate is an additional person registering for the event from the same ICCA member company as the delegate. Observer Non-ICCA members who are granted Observer status are entitled to attend the ICCA Congress & Exhibition incorporating the General Assembly once only in order to better understand the workings of ICCA. As suppliers of professional services to the international meetings industry, Observers are strongly encouraged to apply for ICCA membership. For more information on attending as an Observer, please contact Patricia Soen , Director Membership. Accompanying guest Registered accompanying guests can attend all social functions, the accompanying guest welcome reception and the accompanying guests’ tour programme. Method of Payment Payment of the registration fee can be made by one of these methods: Bank transfer to: Newtours S.p.A. Banca Sella - Florence branch 1 IBAN code: IT02V0326802802052891213090 SWIFT code: BIC SELBIT2BXXX Viale Redi 59/61 50100 Florence   Cheque, made payable to:NEWTOURS (please add an extra € 25 cheque costs to your total amount)   Credit card: AMEX, MasterCard or Visa   To facilitate tracking of payments, please clearly indicate the invoice number.   Cancellation Policy Registrations • Notification of cancellation of registration must be sent in writing to the ICCA Events Department. • For cancellations received up to and including 9 October 2009, a cancellation fee of €100 (excl. 20% Italian VAT) will be charged. Accompanying guests will be charged €50 (excl. 20% Italian VAT). • For cancellations received on and after 10 October 2009, no refund will be given and full payment is required. • Name changes are not accepted, unless the participant is from the same company. • All refunds will be processed after the event. IMPORTANT Upon registration you will be asked to agree to the terms of the cancellation policy. By doing so you are committing to paying the applicable registration fees. This means if you cancel before you transferred payment, you are still obliged to pay the cancellation fee (up & including 9 October 2009) or the full fee (on& after 10 October 2009). This is also the case if you don’t show up at the event. Travel and Health Insurance It is strongly recommended that participants take out insurance to cover loss (including registration fees) incurred in case of cancellation, medical expenses and damage to or loss of personal effects. The organizers of the 48th ICCA Congress & Exhibition will not be responsible for any medical costs incurred by participants. ICCA and the Local Host Committee will not accept liability for personal injuries or for loss or damage to property belonging to Congress participants, either during or as a result of the Congress or during any tours.