Programme Schedule

Search: Name Keyword Type Audience Sector Chapter -Select Type- CMP Accredited Discussion Forum Meeting N/A Networking Panel Discussion Plenary Session Pre- and Post Tours Presentation Skills and Techniques Social Programme Workshop -Select Audience- Basic Level CEO's General Marketing Professionals N/A Sales Professionals Senior Level -Select Sector- Destination Marketing Meetings Management Meetings Support Transport Venues -Select Chapter- N/A African Chapter Asia Pacific Chapter Central European Chapter France-BeneLux Chapter Iberian Chapter Latin American Chapter Mediterranean Chapter Middle East Chapter North American Chapter Scandinavian Chapter UK / Ireland Chapter

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Saturday 7 November
13.30-14.30	First Time Attendees Lunch
14.30-16.30	First Time Attendees Introduction Programme
16.30-17.30	Business Exchange Introduction Session
17.30-18.30	Business Exchange Optional Practice Session
18.30-19.30	Welcome Reception for Accompanying Guests
18.30-19.30	Welcome Reception for First Time Attendees
Sunday 8 November
09.00-10.00	ICCA Sector Meetings
09.00-10.00	Sector Meeting: Destination Marketing
09.00-10.00	Sector Meeting: Meetings Management
09.00-10.00	Sector Meeting: Meetings Support
09.00-10.00	Sector Meeting: Transport
09.00-10.00	Sector Meeting: Venues
10.00-10.30	Business Exchange Optional Practice Session
10.00-10.30	Coffee Break / Changeover Time
10.30-11.30	SE1: Sector Education Set 1
10.30-11.30	SE101: Cooperation between Convention bureaux and Airlines
10.30-11.30	SE102: No choice! Are pre-selected suppliers still the right solution for modern venues?
10.30-11.30	SE103: Open Space meeting
11.30-11.45	Changeover time
11.45-13.15	SE2: Sector Education Set 2
11.45-13.15	SE201: Developments in the Asian region
11.45-13.15	SE202: Becoming a Marketing and Sales Powerhouse
11.45-13.15	SE203: What will influence Meetings in the Future – Mental warm up
11.45-13.15	SE204: Preferred Supplier Programmes – why have them?
13.15-14.45	Lunch / Networking Time
14.45-16.15	African Chapter Meeting
14.45-16.15	Asia Pacific Chapter Meeting
14.45-16.15	Central European Chapter Meeting
14.45-16.15	France Benelux Chapter Meeting
14.45-16.15	Iberian Chapter Meeting
14.45-16.15	Latin American Chapter Meeting
14.45-16.15	Mediterranean Chapter Meeting
14.45-16.15	Middle East Chapter Meeting
14.45-16.15	North American Chapter Meeting
14.45-16.15	Scandinavian Chapter Meeting
14.45-16.15	UK / Ireland Chapter Meeting
16.15-16.45	Business Exchange Optional Practice Session
16.15-16.45	Coffee Break / Networking Time
16.45-18.00	General Assembly
19.30-23.00	Welcome Reception
Monday 9 November
08.45-09.45	Congress Opening
09.45-10.15	Coffee Break / Networking Time
10.15-11.15	MST: Skills & Techniques Workshops
10.15-11.15	MST01: VAT & Meetings Across the European Union 2009-2011
10.15-11.15	MST02: Basic Introduction to Bidding for International Association Congresses
10.15-11.15	MST03: How to Get Started Using Social Networking Tools for Business
10.15-11.15	MST04: Business English for Non-native English Speakers
10.15-11.15	MST05: Yield & Revenue Management - SESSION CANCELLED
10.15-12.30	MST06: Dealing With Potentially Hostile Media - Essential Skills for Senior Executives
10.15-11.15	MST07: Meetings Mindset™: Mind Skills to Help You Sell, Network & Learn More at ICCA 2009
10.15-11.15	MST08: Build an Effective, Entrepreneurially Efficient, Senior Management Team for Your Business
10.15-11.15	MST09: Everything You Wanted to Know About ICCA But Were Afraid to Ask!
11.15-11.30	Changeover time
11.30-12.30	MST: Skills & Techniques Workshops REPEATED
12.30-14.15	Lunch / Networking Time
14.15-15.45	ME1: Monday Education Set 1
14.15-15.45	ME101: Fast Future: Congress Centres 2020 New Research Results
14.15-15.45	ME102: Use Your Destination's Weaknesses, Disadvantages and Problems......
14.15-15.45	ME103: The Future Shape of International Corporate Meetings:
14.15-15.45	ME104: Ethical Behaviour During Extreme Competition in the International Meetings Industry
14.15-15.45	ME105: What's New? What's Hot? What's Happening?
14.15-15.45	ME106: Are We Sending the Right Messages to Meetings Industry Educators and Students?
14.15-15.45	Monday Introductory ICCA Data Workshop
15.45-16.30	Coffee Break / Networking Time
16.30-18.00	ME2: Monday Education Set 2
16.30-18.00	ME201: Destination Placemaking
16.30-18.00	ME202: The Future Shape of Meetings - Case Studies from the Cutting Edge of Our Industry
16.30-18.00	ME203: Views from the Top: The USA Outbound Meetings Market and Global Business Opportunities:
16.30-18.00	ME204: Friends or Foes? ....
16.30-18.00	ME205: Return on Investment Case Study ICCA Congress 2009
16.30-18.00	ME206: Inside the Delegate's Head:
16.30-18.00	Monday Advanced ICCA Data Workshop
19.30-03.00	CAT Night & "Motor Valley Night" by the Italian Regions
Tuesday 10 November
09.00-10.15	Best Marketing Award 2009
10.15-11.00	Coffee break/ Networking time
11.00-12.30	TE1: Tuesday Education Set 1
11.00-12.30	TE101: Memory Edge - Building Total Recall
11.00-12.30	TE102: The Left-Handed Delegate - New Business Opportunities from an "Invisible Minority"
11.00-12.30	TE103: Big Anniversaries:
11.00-12.30	TE104: Airlines, Airports, and Aircraft:
11.00-12.30	TE105: What's Happening in the IT Industry Meetings Sector?
11.00-12.30	TE106: Why Food and Drink Really Matter at Congresses:
11.00-12.30	Tuesday Introductory ICCA Data Workshop
12.30-14.15	Lunch/ Networking time
14.15-15.45	TE2: Tuesday Education Set 2
14.15-15.45	TE201: Understanding the Strategic Development Priorities of Regional and Global Associations
14.15-15.45	TE202: The Power of Transparent Prices:
14.15-15.45	TE203: Using Social Media to Boost the Value of Meetings and Businesses
14.15-15.45	TE204: How to Position Your Leisure Destination to Win Serious Business Conferences
14.15-15.45	TE205: Major International Sporting Events - The Inside Story
14.15-15.45	Tuesday Advanced ICCA Data Workshop
15.45-16.30	Coffee break/ Networking time
16.30-18.00	Business Exchange Session
16.30-18.00	Fringe meetings timeslot
20.00-22.30	Gala Dinner
Wednesday 11 November
07.45-08.45	Advanced Memory Techniques Workshop
09.00-10.00	The Copenhagen - Denmark Lecture: Made to Stick
10.00-10.45	Coffee break/ Networking time
10.45-12.15	WE1: Wednesday Education Set 1
10.45-12.15	WE101: The Big Scary Things that Keep Doctors Awake at Night!,
10.45-12.15	WE102: Meetings - "Extravagant, Wasteful, Frivolous, Unnecessary":
10.45-12.15	WE103: PR: How to Create the Best Possible Image for Your Business
10.45-12.15	WE104: Green Meetings
10.45-12.15	WE105: Leadership & Sexes
10.45-12.15	Wednesday Introductory ICCA Data Workshop
12.15-14.00	Lunch/ Networking time
14.00-15.30	WE2: Wednesday Education Set 2
14.00-15.30	WE201: Free! Giving Things Away to Build a Successful Business
14.00-15.30	WE202: Emotional Connectivity - How to Touch the Heart of Clients, Delegates, and Business Partners
14.00-15.00	WE203: Gigantic Problems and Even Bigger Solutions!
14.00-15.30	WE204: Different Models of Partnership: Pros and Cons
14.00-15.30	WE205: The Ultimate Guide to "Ambassador Programmes" :
14.00-15.30	Wednesday Advanced ICCA Data Workshop
15.45-16.45	Closing Session
16.45-18.15	India 2010 Reception

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