49th ICCA Congress - Hyderabad, India 2010
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 Monday 25 October
  11.00-12.30    ME105: Badly Behaved - But Highly Qualified, Executive-Level - Hosted Buyers:
Session Leader(s)
Niki Clarke, Director of Research,  International Conference Research, Inc., USA
Sandra Chipchase, CEO,  Melbourne Convention + Visitors Bureau, Australia
Session / Function: Education Session

How to Deal With This Difficult-to-Handle Dilemma

Format: Scenario Demonstrations

Audience: Delegates responsible for planning and managing site inspections, fam trips, groups of hosted buyers to trade shows, or other group activity with prospective clients.
 
Description: We’ve all been there: a perfectly planned hosted buyer programme that is ruined by the unprofessional behaviour of one or more of the participants, quite often the most qualified buyer(s)!  This serious - but FUN - session works its way through all of the worst situations that can arise, offering solutions for dealing with them if they occur, and - better yet - showing you how to avoid them in the first place!
 
Related Documents / Downloads:
    LEGALITIES OF CHARGING A HOSTED BUYER’S CREDIT CARD
    Presentation - Niki Clarke and Sandra Chipchase
    Summary of Key Learning Points
 
For More Information:
 
    Contact: Jill Frazer
    Phone: +31 20 398 1912
    Email Contact